Privacy Policy
Awan mobile shop and accessories

📍 Shop №1, Street №2, Shafiqueabad №2, Bund Road, Lahore

📞 03184352450

📧 rashidtrader1177@gmail.com

Awan Mobile Shop and Accessories is committed to protecting the privacy of our customers. This policy outlines how we handle your personal information at our Shafiqueabad outlet and through our digital communication channels.

Information Collection
We collect personal details such as your name, contact number, and delivery address when you purchase products or book a repair service.

Device Information
For repair services, we may record your device’s make, model, and IMEI number to track service history and ensure security.

Purpose of Use
Your data is used strictly for order fulfillment, coordinating repairs, providing technical support, and managing customer inquiries.

Data Security
We implement physical and digital safeguards to protect customer records stored at our Shop №1 facility from unauthorized access.

Third-Party Logistics
We share only necessary delivery details (name, phone, address) with local riders or courier partners to ensure your accessories reach you.

No Data Selling
We strictly do not sell, rent, or trade your personal or contact information to third-party marketing firms.

Communication
With your consent, we may use your phone number (WhatsApp/SMS) to notify you of new mobile arrivals or discount offers.

Payment Privacy
We do not store sensitive bank PINs or card details. All digital payments (JazzCash/Easypaisa) are verified via transaction receipts provided by the customer.

Data Retention
We keep transaction and repair history for a reasonable period to assist with warranty claims and future support.

Your Rights
You have the right to request a copy of the data we hold or ask for the correction of inaccurate contact information.

Legal Compliance
We will disclose information only if required by a valid court order or under the prevailing laws of Pakistan.