Frequently Asked Questions (FAQ)
Awan mobile shop and accessories

📍 Shop №1, Street №2, Shafiqueabad №2, Bund Road, Lahore

📞 03184352450

📧 rashidtrader1177@gmail.com

Store Information

Where is Awan Mobile Shop and Accessories located?
Our shop is located at: Shop №1, Street №2, Shafiqueabad №2, Bund Road, Lahore, Pakistan.

What are your business hours?
We are typically open from 11:00 AM to 10:00 PM, Monday through Saturday. On Sundays, we may have limited hours; please call ahead to confirm.

How can I contact the shop for price inquiries?
You can reach us directly via:

  • Phone/WhatsApp: 03184352450

  • Email: rashidtrader1177@gmail.com

Products & Stock

What kind of mobile accessories do you sell?
We stock a wide variety of accessories for all major brands (Samsung, iPhone, Infinix, Vivo, Oppo, etc.), including:

  • Chargers, Data Cables, and Power Banks.

  • Premium Back Covers and 9D Tempered Glass Protectors.

  • Hands-free, Wired Earphones, and Bluetooth Buds.

  • Memory Cards and USB Flash Drives.

Do you sell new or used mobile phones?
Yes. We deal in both brand new PTA-approved smartphones and high-quality used mobile phones. Every used phone undergoes a strict quality check by our team.

Can I get a screen protector installed at the shop?
Absolutely. If you purchase a protector or tempered glass from us, we provide professional, bubble-free installation on-site for free.

Services & Repairs

Do you offer mobile repair services?
Yes. We provide a range of repair services, including:

  • LCD and Touch Screen replacement.

  • Battery replacement.

  • Charging port and speaker repairs.

  • Software flashing and unlocking.

How long does a typical repair take?
Minor repairs like battery or screen replacements are often completed within 1 to 2 hours. For complex motherboard issues, it may take 24–48 hours.

Delivery & Payments

Do you offer home delivery in Lahore?
Yes. We offer local delivery within the Shafiqueabad and Bund Road vicinity. For further areas in Lahore, we can arrange delivery via local riders (delivery charges may apply).

What payment methods do you accept?
We accept:

  • Cash (for in-store purchases).

  • EasyPaisa / JazzCash.

  • Bank Transfer.

Warranty & Returns

Is there a warranty on your accessories?
Electronic items like chargers and power banks usually come with a checking warranty. Branded items may carry a longer manufacturer warranty. Please ask for specific details at the time of purchase.

What is your return policy?
Items can be exchanged within 3 days if they are in their original, unopened packaging. Please note that used protectors or physically damaged items are not eligible for exchange or return.